Below we have listed actual Testimonials from people who have been kind enough to rate us on various websites. Also detailed are comments from clients who completed a Salon Questionaire and were under no obligation to leave their personal details. We trust this will give you a greater idea of how much professional care and attention we give our clients and a greater insight into what you can look forward to when you visit About face.

Why did you choose About Face? It was recommended by a friend
Were you welcomed in a friendly & professional manner? Yes
What were your impressions of About Face ? Very friendly staff and i am always made to feel at ease
Were you taken on time for your appointment? Yes
Other Comments: I have always been taken on time
What treatment/s (if any) did you have? Electrolysis
Date of visit: 07/07/2018
Which Therapist carried out your treatment? Megan
Was she friendly & professional?: Yes
Did she listen to you? Yes
Was everything explained to you? Yes
Did she answer any questions you had satisfactorily ? Yes
Was your privacy respected? Yes
How comfortable do you find the salon? Very comfortable, always made to feel at ease
Was the salon clean & tidy? Yes
Was the treatment room clean & tidy? Yes
How could we have made your visit more enjoyable? I am very happy with the service i receive
Would you recommend About Face to others ? Yes
Finally, do you have any other comments or feedback? Anne is always a friendly face welcoming staff and lovely to talk to.
Megan is my therapist, who is so nice, friendly and a pleasure to have looking after me.
I have had other therapists if Megan was on annual leave or if i was late in booking an appointment, i have to say i have never been disappointed in the service i have received.
Gemma, Glasgow 8th July 2018

Why did you choose About Face? Very impressive and detailed website. The fact the clinic specialised in electrolysis and was Glasgow's Premier clinic for over 32 years. Was very impressed with high standard of training and postgraduate experience

What were your impressions of About Face? Pleasant environment. Very calming. Very clean.

How comfortable do you find the salon? Very comfortable. Calming atmosphere

Finally, do you have any other comments or feedback? I am very happy with the treatment I have received and feel confident that a good result will be achieved by Kirsty.

Pamela Gibb, Glasgow 3rd July 2018

"Happy with the treatment I receive here and that's why I keep coming back.Having had a variety of therapists, and attended numerous salons, I find Amanda to be very skilled. She is fast but never "plucks" the hair. Always feel like I got a good sized area treated properly during my appointment. Have recommended you to several people."
Jill Jamieson Glasgow  20th April 2018

These are answers to our questionnaire from one of our clients:
Why did you choose About Face? Terrific internet profile.
Were you welcomed in a friendly & professional manner?: There's always a nice welcome at About-Face.
What were your impressions of About Face ?: Very professional.
What treatment/s (if any) did you have?: Two hours of electrolysis work.
Which Therapist carried out your treatment? : Megan
Was she friendly & professional?: All of the girls are always friendly and professional.
Was everything explained to you?: Any queries I've had have always been explained.
Was the salon clean & tidy?: I always find the salon clean and tidy. The treatment rooms are always spotless
Finally, do you have any other comments or feedback?: I had another two hours of work carried out on Saturday by Megan & can honestly say the results are terrific... thanks Megan!!!. I have been attending About-face since 2016 & can honestly say I have never had a bad experience...all the staff have been lovely.

Amanda McKenzie, Lanark 31st March 2018

"I’m glad you sent me a receipt as it gives me a chance to mention exactly how good I found the experience with your technician today. She talked me through in full what I would expect from the experience today. I found her to be knowledgeable experienced and friendly. She was extremely professional, kind and on the basis of how she behaved and acted ,and also on the fact I could see instant results on the treatment she served, I would have no hesitation in recommending your salon to others. Totally credit to your company, and this is not feedback that I would give lightly"
Lynn Parker 26th March 2018

"Very professional salon with lovely staff, Nicole made me feel at ease and the treatment exceeded my expectations"
Kathleen Owens, Glasgow 17th March 2018

"Always prompt and friendly reception This is such a calm, organised & professional Salon. Laura is very friendly & clearly values what I say.
I have recommended About Face and will be bringing friends to their open day.
Without doubt About Face is the best clinic in Glasgow for these kind of treatments"
Tricia from Glasgow 13th february 2018

"Always efficient and pleasant at About Face. Professional, well run and a very pleasant atmosphere. I have experienced a few different clinics over the years but without doubt About Face is the best."
Tricia Robertson 21st January 2018

"I originally went because of the convenience of About Face but now I’ve found this salon I’ll be a regular. I look forward to visiting and can’t wait to try out other treatments."

"A professional organisation that made me feel at ease before any treatment. All of my questions were answered very proficiently by Helen. A very comfortable and professional clinic and great care was taken to respect my privacy. This is a friendly professional organisation that offered me a very successful treatment and I would have no hesitation in recommending them to others."
Roderick from Glasgow

"Very clean and professional. The Therapist who treated me was lovely and made me feel very relaxed. Didn't get her name though.

"Just to say that this, as every other visit, was a pleasant experience. Friends often ask 'Isn't electrolysis painful?' and somehow I find the question beside the point. Amanda has this art off to a fine T."

"The salon itself was very clean which I think is very important especially in this industry."
Kirsty from Glasgow

"First class Clinic. We arrived early and were given lovely coffee by a very pleasant young lady. Very satisfied , Kirsty lovely and very professional."
Hugh from Ayrshire

"Would not go anywhere else Helen has been treating me on and off for a view years now. And I consider her To be very professional at what she does10 out of 10"
Susan from Lanarkshire

"I had initially been looking for facial hair removal at a Salon using Laser and was told it was not possible and they recommended me to About Face.
My first impressions were that this Clinic successfully marries together clinical & professional with warm & welcoming - a pleasent place to come.
I have no hesitation in recommending About face to anyone and thank you Nicole!"
Helen from Airdrie

"Definitely recommend your salon, I'm so happy with the results that have come with my treatments+looking forward to getting a well deserved facial when my treatment is completed. Have had a few different therapists who are all very professional & friendly."

"I wouldn't hesitate to recommend About-face. This is was the second time I have had a manicure & polish by Megan & so pleased with the results again, lovely job Megan. :-)
Ally from Ayrshie

"It was only place that promoted removal of skin tags. Gemma was very friendly and professional and put me at ease. Very positive impression of About Face, I will be back."

"The only reputable place in Glasgow to still offer electrolysis. You couldnt have made my visit more enjoyable, it was perfect."
Lee Ann

"Very impressive, calm, welcoming and professional Clinic. I'd like to thank Tanya for her very welcoming attitude which helped put me at ease. My treatment was carried out in a calm, professional manner and any questions I had were answered perfectly. It's a bit of a nippy procedure but I would recommend it to anyone and Tanya in particular. Many thanks!"
Archie from Glasgow

"I chose About face as they have BIAE accredited staff, also very good information on their website & a free no obligation consultation. Excellent customer service. Good information and an opportunity to ask questions at the consultation.  I felt confident in the therapist (Amanda) during treatment and very good after care guidance."
Name witheld

"Have used About Face for a number of years - the fact they were open on a Sunday and central to train or car parking was a bonus as I worked full time. It left my Saturday's free. Very comfortable Reception and therapy consulting rooms. Music very soothing and not loud.
I would not hesitate to recommend About Face and my friends know I go there and the range of treatments available."
Jennifer from Lanarkshire

"I was genuinely very impressed by your company. I had contacted other companies and they wanted almost 5 times the money for the same service. When I saw your prices and free consultation I wondered what the catch would be. No catch, just a very honest company. Thank you very much."
Name witheld

"I am not surprised you received an award, congratulations. About Face is a wonderful salon with fabulous staff who make every visit a real treat!
Alice x".
Alice M. Facebook Feb 2015

"Very nice, comfortable, warm and clean. The salon is clearly managed well and there has been a lot of time taken to ensure a thorough service and very good processes are in place. The level of professionalism was certainly appreciated".
Kathleen Q. Dec 2014

"I had advanced electrolysis from Helen for xanthelasma on my right eye on Tuesday 29th April at 7pm and it's been fantastically successful. I am really happy with the result.
Please also let Helen know she was spot on with diagnosis for my left eye, it was a bite and 3 applications of antiseptic cream sorted it out."
Many thanks,
Gaynor MacKinnon.

"I can't praise Ailsa & the rest of the staff enough. A thoroughly professional clinic that put me at ease straight away and sailed through my treatment with such professionalism. The follow up customer service was second to none and I am delighted that my skin tags have vanished without trace.
Thanks again. Brian"

– Brian Bilsland from Glasgow

"Only the best will do for me, that is what I get when I visit, very high standards at all times."
– notification on our Facebook page by PA

"I have just started going to this salon...can i just say i wish i'd have found it sooner!
After trying many of Glasgow City Centre salons this one is by far the best for the following reasons;
Very welcoming, relaxed atmosphere and a great quality of staff that really do care and genuinely want to help you.
Top class treatments performed to the highest standard, their waxing is outstanding, best ive ever seen and ive been getting waxed for quite a number of years.
You usually find that beauty clinics/salons are a tad intimidating but not here, its the total opposite. I was overcome by the variety of treatments available and i have tried a few including red vein removal, waxing, facials and i am currently on a course of IPL hair removal which is fantastic "!

– review on QYPE by glasgowgirl85

"I have just received a letter from yourselves regarding treatment i received in June. I had one session of advanced electrolysis to help kill off verrucas on my right and left foot and hand. I have had these verrucas for almost 13 years and have tried various treatments been referred to various hospitals and specialist and nothing would make them disappear, they covered the full ball of my left foot and were extremely painful at times. However, one session at your clinic provided me with the miracle cure i have been searching for, within one month nearly all my verrucas had disappeared and now they have completely all gone on my feet and hand. I will be forever grateful to the girl who performed my treatment she was brilliant sorry i cant remember her name but she had glasses. I have since recommended you to any verruca suffers i know as i have wasted 13 yrs of my life hiding my feet and also find it quite shocking that no podiatrist or chiropodist that i have seen over the years has ever suggested this therapy or are aware it exists. Thank you once again from a very satisfied customer. "!
– Lisa Wilson from Carluke

I had never been IPL treatment before and I believed creams and shower products to be the only the only remedy for acne.
I received a course of 3 skin rejuvenation treatments which, for the results, were of excellent value. I personally noticed a difference one day after the first session and so booked for another two across the following 4 weeks, after having the 3 treatments i barely suffer for acne at all and am going to arrange a further two as I truly believe this would be the end to my problems.
Did i mention I am a male and would stingily recommend this to other men as well as women, we look after ourselves too now guys don't we?
The staff were excellent, the salon was spotlessly clean and the therapist who took me, Helen along with the other staff I spoke with had a great depth of knowledge in all the areas in which I had questions.
Really good experience for me, thanks About Face and keep it up!!

– review on QYPE by SpeedMan

"Really well trained and friendly staff.
There is a really wide range of treatments (check out their website).
What I like is the fact they are open 7 days a week with 2 late nights.
St. Enoch subway is just next to it.
Even though the salon is slap bang in the middle of the city centre it has a really relaxing vibe to it and you are made the feel at ease the minute you walk through the door.
Although it is not the cheapest I feel this reflects the quality of the treatments and the expertise of the staff.
This place was a ahead of it's time offering Brazilian waxing in the days when a Brazilian was a native of Brasil "!
review on QYPE by gingerpersian, Glasgow

"Great salon. Excellent staff who really know their stuff. Central location although the stairs can be a killer! Really enjoy the facials here."
- review on QYPE by milo2, Glasgow

"Been going here for a couple of years now for electrolysis. Very friendly staff, very professional. My wife also goes for facials now too.
Easy to get to, highly recommended".
- review on QYPE by missmouse, Helensburgh

"I really like this beauty salon. Its centrally located , just across fro St Enoch underground station, and offers a good range of treatments from electrolysis, red vein removal and non surgical face lifts, through to armoatherapy massage, facials and waxing.
I go here mainly for their lovely facials - they are a Sothys of Paris appointed salon. The facials are very indulgent and definitely produce visible results. You can buy Sothys products here too as well as gift vouchers for either specific treatments or for a specific amount.
The staff are very friendly, knowledgeable and not at all intimidating."
- review on QYPE by squirrel2009.

"Just wanted to give you some feedback on my visit to About Face. 
Firstly, a very welcoming environment, felt relaxed waiting.  Your receptionist was lovely and very helpful especially when I couldn't find where my mobile number was.  My Therapist was absolutely lovely as well as extremely professional and we also had a laugh which helps when you are getting electric needles going over your skin.  I am returning at the end of the month to have a further treatment.
Just wanted to say thanks and I would be happy to return for further treatments
Sandra, Glasgow

"I have been coming to About Face on and off for years and I have always found the whole experience to be of a consistently high standard.
This is the only place I would go to for electrolysis".
Tina, Paisley

"This is one of my favourite beauty salons in Glasgow. When you walk in to the waiting room, you automatically feel calmed by the soft music and relaxing decor. The staff are all fully trained so you know you are in good hands for which ever treatment you are having. I would highly recommend the aromatherapy massage as it is tailored to your needs at that time".
review on yell.com by Victorias4128

"Have been using your company for over 10 years and have always been satisfied with service and assistants".
Agnes, Glasgow.

"Central location, warm, friendly staff. Professional & friendly while carrying out treatment".
Anne, Paisley.

"The relaxed, comfortable salon yet professional staff that obviously know what they’re doing is the reason
I have returned to this salon".
Fiona, Clydebank.

"Professional, clean, calm haven away form busy city centre. I have come to About Face for a year and have a facial every 4 weeks.
Have found facials very beneficial and am extremely comfortable with Kirsten".
Maria, Glasgow.

"Very cosy place but still professional".
Sophie, Wemyss Bay

"Professional, clean, high standards".
Amy, Glasgow

"I have been attending About Face for approx 21 months on a fairly regular basis. I have always found all the staff
cheerful, friendly & helpful".
Pauline, Glasgow

"I have visited About Face for about 2+ years. Staff always friendly and competent".
Helen, Callander

"I am made welcome every visit and staff show a general concern about my worries and I don’t feel embarrassed".
Lynda, Glasgow

"Been coming to About Face for many years. Very happy with the service I receive there – thanks".
Roslyn, Glasgow

"Lovely chilled out atmosphere – clean, and friendly staff. Very happy with treatment and have recommended family & friends.
Kirsten extremely welcoming and reassured me and put me at ease – very happy".
Michelle, Uddingston

"When telephoning for appointment receptionist went out of her way to fit me in as I was travelling some distance.
Much appreciated".
Mairia, Oban

"There is a very professional atmosphere at About Face and the staff have a very intelligent attitude".
Cheryl, Glasgow

"I have been treated by more than one therapist and they have all been friendly & professional.
I feel comfortable with any of the staff".
Stewart, Paisley.

"Thanks for your good service. Please keep it this way. I am vey happy to visit About Face".

"Friendly staff who provided a knowledgeable & honest consultation".
Charlene, Glasgow

"I will recommend to others and will definitely be back. Thanks".
Anne, Glasgow

"Service is always friendly & professiona,. Salon is always clean  tidy – which is important. I enjoy using the products.
I would certainly recommend About Face and have done so several times".

"All equipment appears to work correctly – does what it should! Hve visited other salons where equipment is unreliable".

"Keep up the good work"!

"Have used the salon for about 3 – 4 years and have recommended it to many friends.
Would be very hesitant to go elsewhere".
Angela, East Kilbride.

"Bright, comfortable, professional-looking, eye catching set-up, impeccably clean. I have had various operators and find each of them to be very thorough and efficient".
Doreen, Glasgow

"As far as I am concerned the service and treatment offered at About Face cannot be beaten. It is 1st class and I would have no hesitation in recommending it to others".
Catherine, Glasgow.

"First class assistants at reception area – well organised establishment"!
Margaret, Gourock.

"Comfortable, stylish reception. Lovely smell".
Karen, Glasgow

"Your customer care policy is great"!
Claudine, Glasgow

"I have been coming to About Face for a few years now and have always found the therapists very friendly and helpful. They all respect your privacy
and give you time to get yourself organised. You do not feel rushed. The atmosphere is relaxed with nice music".
Miriam, East Kilbride

"I have bought a gift voucher for my friend as I was happy with the customer service".
Livia, Baillieston

"A bit posh!! – this was different to a salon I have previously visited, seemed more professional".

"Friendly, down to earth people who made me feel comfortable".
Mary, Kilmaurs.

"I am thrilled with the results of ACP performed on moles. The treatment was quick, painless and I was very surpised to have little reaction after treatment therefore could go about my daily business as usual. You would never know there had been mole there now!" 
Jennifer, Kilwinning

"I am writing to let you know that I am and always have been very happy with the service and the treatments I have received at the About Face Salon. I was always made to feel very welcome and I never felt pressured into booking additional treatments or to buy products that I didn’t’ really want, unlike other salons that I have been to. This is really important to me which explains why I’ve returned to the About Face salon and never returned to the other salons! I would also just like to say that Jennifer with whom I had my treatments is an absolute gem and made each visit a joy, keep a hold of her."          
Ewa, Glasgow

"I decided to get some red vein treatment done using advanced electrolysis. I had broken capillaries on my nose and cheeks and I felt very self conscious about them. The procedure itself was very straightforward. I had 4 treatments done ad notice a he difference. I was extremely pleased with the results and have recommended it to lots of other people."                                                
Nicole, Glasgow

"I have always had skin tags and seborrhoeic warts and felt very self conscious about them, resulting in the fact that I would usually wear high necked tops. Following the advanced electrolysis treatment, apart from looking a lot better, it has also given me a lot more confidence not just in myself but also in what I wear, resulting in the purchase of a low backed strapless evening gown to attend a charity ball, something I would never have dreamt about doing before."
Eleanor, Blantyre.


0141 204 4060 - info@about-face.co.uk - since 1986